Please read the information below carefully before booking.

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between High Lodge Farm Partners (VAT No 301438641) and yourself. By purchasing this ticket, you accept that High Lodge Farm Partners is not liable for any injuries or accidents to visitors while on site, accidental loss or damage to personal effects howsoever caused and that you use these premises and all facilities at your own risk.

Tickets

Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.  Entry is only permissible when the High Lodge Farm DigiTicket barcode is presented, either printed out or on your smart device. We reserve the right to take walk-ins, subject to availability and at our discretion. 

Refunds  

Tickets are non-refundable after purchase. You have the option to later change your booking date or time. When purchasing your tickets please create an account on the billing details page. This will allow you to login into your account and amend your booking date and time up to 24hrs prior to your original booking. 

Cancellations 

If High Lodge Farm Partners has to close for whatever reason including bad weather, safety, or technical issues, your tickets will be refunded in full.

Safety

Please be aware we are a real working farm, therefore the ground is uneven in places, especially in the woodland, and it is likely to be muddy. Please wear suitable footwear and take care. All children under 16 years old are required to be supervised fully during their visit to High Lodge Farm by an adult over the age of 18 years.

Covid

You are advised not to visit if you are feeling unwell or experiencing symptoms of COVID.

Behaviour

High Lodge Farm Partners and its staff reserve the right to ask anyone to leave if the rules are broken or if their behaviour is considered inappropriate.

Smoking 

Strictly no smoking on site.

Dogs

Strictly no dogs, except for assistance dogs.